Fbalee Privacy Policy — Your Information Is Safe with Us

Fbalee (https://fbalee.bet) is an online gaming and Sports Betting platform based in Bangladesh. We understand how sensitive your personal data is, and we treat it with the utmost respect.

This Privacy Policy explains what information fbalee collects, how it is stored and used, and what rights you have. By using any fbalee service, you agree to this policy.

This policy is written in Bangla so you can understand it easily. If anything is unclear, feel free to reach out to our support team.

Fbalee collects two types of data — what you provide directly and what is collected automatically while you use the platform.

Fbalee collects only the information that's necessary — nothing beyond what's required to provide our services and meet legal obligations.

Fbalee uses your information for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and answer your questions.
• Service Improvement: To improve platform performance and enhance the user experience.
• Responsible Gaming: To identify signs of excessive gaming and provide timely support.
• Fraud Prevention: To monitor unusual transactions and account activity.
• Legal Obligations: To comply with regulatory authority requirements.

Fbalee does not sell your information to third parties for commercial purposes. However, limited data may be shared in the following cases:

• Payment Service Providers: Mobile Pay, Nagad, Rocket — only the minimum information required to process payments.
• Technology Partners: Server and cloud service providers bound by strict confidentiality agreements.
• Law Enforcement: When required by a court order or legal obligation.
• Fraud Prevention Services: To investigate suspicious activity.

Fbalee uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: To maintain your login session and ensure security. The platform cannot function without these.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which parts of the platform are used most (data is collected anonymously).

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.

Fbalee does not retain your data indefinitely. How long it is stored depends on the type of data and applicable legal requirements.

• While the account is active: All data is retained.
• After account closure: Financial and transaction data is retained for up to 5 years for legal compliance.
• Inactive Account: Certain data may be deleted after 18 months of inactivity.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies typically expire within 1–2 years.

Fbalee uses industry-standard security measures to protect your data:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• AES-256 encryption — applied to all sensitive data at rest.
• Two-factor authentication (2FA) — an extra layer of security for account login.
• Real-time firewall and DDoS protection.
• Regular security audits and penetration testing.
• System for detecting suspicious logins and transactions.

Fbalee's services are not intended for anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that data has been collected from a minor, we will immediately delete that data and close the account.

Send any data-related requests to support@fbalee.bet. Please include your registered mobile number and the nature of your request.

• Data access requests are typically responded to within 7 business days.
• Data correction: directly through account settings or via support.
• Data deletion requests: completed within 30 days of verification.

Please note that financial transaction data may not be deletable before a specified period due to legal requirements.

Fbalee may update this Privacy Policy when necessary. You will be notified of any significant changes.

• A notice will be posted on the platform before any changes take effect.
• The effective date of any updated policy will be noted at the top of the page.
• Continued use of the service after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

• Email: support@fbalee.bet
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24 hours