Fbalee Terms & Conditions — What You Need to Know Before You Play

Fbalee is an online gaming and Sports Betting platform built for Bangladeshi users. These terms govern the relationship between fbalee and its users.

By using fbalee via its website, mobile app, or any other channel, you agree to these terms. If you do not agree, please refrain from using the platform.

Fbalee reserves the right to update these terms and conditions at any time. Users will be notified on the platform, and any changes will take effect 7 days after publication.

• These terms are available in both Bengali and English. In the event of a conflict, the Bengali version shall prevail.
• All fbalee services are available to eligible users of legal age only.
• All content on the platform is the intellectual property of fbalee.

To create an account on fbalee, accurate and complete information must be provided. Registering with incorrect or false details may result in account closure.

Each person may hold only one account. If multiple accounts are found under the same individual, all accounts may be suspended and balances forfeited.

• If any information provided at registration changes, fbalee must be notified immediately.
• Keeping your account password confidential is your responsibility.
• Sharing your account with others is strictly prohibited.
• If you notice any suspicious login activity, contact support immediately.

The mobile number provided at registration must be verified via OTP. Without verification, deposit and withdrawal functions will be restricted.

Fbalee is strictly for users aged 18 and above. Account registration by minors is completely prohibited.

Users must confirm they are 18 or older at the time of registration. However, fbalee may request supporting documents to verify age at any time.

• A national ID, passport, or birth registration certificate is accepted for age verification.
• Withdrawals may be temporarily put on hold until the verification process is complete.
• If you share a device in a household, it is your responsibility to prevent minors from accessing the platform.

Fbalee supports deposits via Mobile Pay, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100.

Your account must be fully verified to make a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 5–15 minutes, though in some cases it may take up to 24 hours.

• Deposits or withdrawals through third parties are not permitted.
• Withdrawals may be held for verification in cases of suspicious or unusual transactions.
• No deposit fees are charged, though the payment gateway's own charges may apply.
• Funds sent to a wrong number may not be recoverable — always double-check the number before sending.

Fbalee offers bonuses and promotional deals from time to time. Each offer has its own terms, which are clearly stated on the offer page.

Bonuses typically come with a wagering requirement. This means you must wager the bonus amount a set number of times before you can make a withdrawal.

• Each promotion can only be used once per account.
• Bonus balances cannot be withdrawn directly — wagering requirements must be met first.
• Fbalee reserves the right to modify or cancel its bonus program at any time.
• If a technical error occurs in the awarding of a bonus, fbalee reserves the right to correct it.
• Multiple individuals from the same household or device cannot claim the same promotion.

Before placing a bet on fbalee, make sure you understand the rules of the relevant event. Each sport and game type — cricket, football, Live Casino — operates under its own set of rules.

Once a bet is confirmed, it cannot be cancelled. Please review your selection and stake carefully before placing your bet.

• Minimum bet amounts may vary depending on the event.
• Odds are subject to change — the odds at the time of bet confirmation will apply.
• If an event is cancelled, your bet amount will be refunded.
• If incorrect odds are displayed due to a technical error, fbalee reserves the right to void the affected bets.
• Fbalee may impose limits if excessively large bets are placed on a single event.

Live Casino uses an RNG (Random Number Generator) that is independently audited. Every result is completely random and unbiased.

Misuse of fbalee services will result in account suspension or permanent closure. The following activities are strictly prohibited:

• Using fbalee for money laundering or any illegal financial transactions.
• Betting on match-fixing or any pre-determined outcome.
• Placing bets using bots or automated software.
• Attempting to access or hack another user's account.
• Exploiting technical vulnerabilities in the platform.
• Claiming bonus benefits through multiple accounts.
• Deceiving or harassing other users.

Users may close their account at any time by contacting customer support.

Fbalee may suspend or close an account for the following reasons:

• Violation of terms and conditions.
• Registering with false information.
• Extended inactivity (over 18 months).
• Unusual or suspicious transactions.
• Failure to verify age.

Before an account is closed, users will be given the opportunity to withdraw any verified balance, unless it has been forfeited due to a breach of these terms.

Fbalee handles users' personal data with the utmost care. For full details, please read our Privacy Policy.

• Personal information is not shared with third parties for commercial purposes.
• Information may be disclosed to authorities when required by law.
• All data is encrypted with 256-bit SSL.
• To request correction or deletion of your data, please contact support.

Fbalee believes gaming should be fun. However, excessive gaming can be harmful — which is why we actively promote responsible gaming.

• Deposit Limit: Set daily, weekly, or monthly limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooldown: Take a break from the platform for a set period of time.
• Self-Exclusion: Option to permanently self-exclude from gaming.
• Reality Check: Periodic reminders showing how long you have been playing.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Fbalee may update these terms and conditions at any time. Users will be notified on the platform, and a notice may also be sent via SMS to the registered mobile number.

• A 7-day notice will be given before any major changes take effect.
• If you do not agree to the updated terms, you may request to close your account.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

For any questions or complaints regarding these terms or fbalee's services, please get in touch with us.

• Email: support@fbalee.bet
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24 hours

Once a complaint is received, fbalee will endeavor to resolve it within 7 business days. Complex cases may take up to 30 days.